Your Questions, Answered with Care
Frequently Asked Questions
We’ve gathered answers to the most common questions about our home care and nursing services. If you don’t find what you’re looking for, our team is always here to help.
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Questions? We’ve Got Answers
Find answers to common questions about our services, care process, and how we support you or your loved ones every step of the way.
What services does Trinity Homecare offer?
We provide personalized home care solutions including senior companionship, personal care, post-operative support, and more to help you or your loved ones live comfortably at home.
How do I get started with home care?
Simply contact us through phone, email, or our website. We’ll assess your needs and create a tailored care plan that suits your requirements.
Are your caregivers trained and certified?
Yes! All our caregivers are carefully selected, fully trained, and experienced in providing compassionate, respectful, and professional care.
Can care be arranged on short notice?
Absolutely. We offer flexible care options, including short-term or emergency support, depending on your needs.
Is home care covered by insurance?
Coverage depends on your insurance plan. We can assist you in understanding your benefits and working with providers to facilitate support.
How do you ensure the safety of your clients?
We follow strict health and safety protocols, conduct regular caregiver training, and monitor care plans to ensure our clients’ well-being at all times.
Can I customize the care plan as needs change?
Yes. We regularly review and adjust care plans to match evolving health, comfort, and lifestyle needs.
How can I contact Trinity Homecare?
You can reach us via phone, email, or by filling out the contact form on our website. We’re available 24/7 to answer your questions.
How do you match caregivers with clients?
We carefully assess both the client’s needs and the caregiver’s experience, personality, and skills to ensure the best possible match.
Can I request the same caregiver for continuity of care?
Yes! Whenever possible, we assign the same caregiver to build trust and provide consistent, personalized support.
What if I need care only for a few hours a week?
We offer flexible care plans, including hourly support, part-time, or full-time care depending on your schedule and requirements.
Is home care only for seniors?
Our team regularly checks in, gathers feedback, and updates care plans to ensure that clients are receiving the right level of support.
How is progress monitored during care?
No. We provide care for individuals of all ages who need assistance due to health issues, recovery, or mobility challenges